Current Average Rating: 4.8/5.0

Total number of Reviews: 4077

Link to see our top feedback

Showing 209 to 234 of 451 Testimonials

Understanding of my requirements and no hard sell.

Gemini Security Solutions Ltd
IAN Dibbs

Informative and a down to earth approch!

DMS Building Services
Dean Sharpe

Informative and a down to earth approch!

DMS Building Services
Dean Sharpe

Sarah-Jane Marsh was very helpful talking me through the product that would be useful for my company.

The Owl and The Coconut CIC
Gemma Bowden

First class service from the start. Call was immediately answered, contact with desired person straight away. request actioned promptly.

Buckton Pest Management L:td
john Buckton



sent me the information i requested


Good service is provided by HS DIRECT. Found portal easy to use and even when i called to get some updates the H and S adviser was So helpful. They took the pressure of some rather challenging forms I had to omplete.

Nforce security
Steven Holland

Frankie was a delight to talk to, she knew exactly what I was looking for. Extremely friendly and efficient in explaining what services you offer. So glad to have her as our account manager. In addition the price is very competitive at the same time. Thank you Frankie.

Construction Support Line

Quick and easy to set up on a reliable and manageable system.

Alison Ross

As you helped me out with 100% support like you always do... many thanks for the help revived

Twinkle Clean Commercial and Domestic cleaning services Ltd
Jodie Davies

Answered what I needed to know. Thanks.


Daniel helped me with my query and mananged to get me online and sorted within 10 minutes! Thanks so much

SFG (NW) Limited
Jaime Heathcote

well done allways on hand to help

Regency Painting
Andy Richardson

Clare is always really friendly and helpful and very informative. They aren't pushy and don't try to make you have things for the sake of it, they are always asking questions and making suggestions and making you think about it rather then saying you should have it. Very happy so far.

Environmental Services (Chesterfield) Ltd
James Crownshaw

Nice and friendly non pushy chat

David pike

Fantastic service Well done Sarah Marsh

Optima Catering Ltd
David Coleman

Excellent service from Daniel, very informative tour without feeling pressure.

A J Morris Limited
Ros Majilton

I found Roger very helpful and answered any questions or problems immediately. From the quote to getting this up and running has been a smooth process due to Rogers consistence with getting this sorted.

Parker Bromley Limited
Kirsty Barnard

Clare Pearson was friendly, extremely helpful, polite professional and efficient. Thank you for your usual high standard of customer service.

AHR Business Consultancy Ltd
Amanda Coutanche-Hall

Friendly, helpful, quick response time and answered any questions I had straight away.

Bestall & Co Landscape Design Ltd
Jamie Mellor

Your there when needed with help and advice for your customer, your customers become friends and are always treated as friends.

Elton Community Centre
Colin Crispin

Very helpful information provided

Lincoln Plumbing and heating ltd

I originally called to cancel my EL Direct package as I have had no support over the last couple of years and policies were not in place. However speaking to Claire Pearson I feel that my confidants within the product is better and I feel that this time with Claire looking after our account, thing will be different.

Faraday Electrical Services
Mick Taylor

Thank you Franky Very helpful and great information that will help my business grow and be properly protected and compliant, and a real pleasure to talk to.

Shiel Developments ltd
Iain Purves

Very helpful. Listened to the needs of the business and explained the benefits of each product that they thought would be of benefit. Sales person did not try to sell to sell me anything that I did not need. I have signed up for First for Employment.

Wight Heating Ltd
Nathan Milne

I don't have Microsoft Office or Microsoft Word, what should I do?

If you don't have Microsoft Office, or Microsoft Word installed on your PC or Mac, don't worry - you can still use our products. You can get a free alternative from Open Office.

Open Office Org is open-source developed alternative to Microsoft Office, developed by a large software company called Oracle. Open Source means the company who build the software, allow 100% use of it, 100% free.

Since Open Office is specifically developed to be exactly the same as Microsoft Office, with all the same programs in the suite (Eg: Word, Excel, Access and Power Point) - it will freely open any Microsoft Office file-format. Meaning, just because a document was written in Microsoft Word, doesn't mean it can't be opened in another program. Open Office will do that, and vise versa.

To download and install Open Office;

  1. Go to www.openoffice.org.
  2. On the left hand side, click 'I want to download Open Office'. In the green box, click the main link which starts with 'Start downloading OpenOffice.org...'
    • Windows Only:When the program has downloaded, click Install and wait for the program to install.
    • MAC OSX Only:When the program has downloaded, a notification box will pop up with an arrow from the Open Office Icon to the Applications Folder in Finder, drag the icon to the Applications folder to install the program.
  3. You are now ready to use Open Office, and the documents you have purchased from us.