Current Average Rating: 4.8/5.0

Total number of Reviews: 4077

Link to see our top feedback

Showing 183 to 208 of 451 Testimonials

my mistake Daniel Moore rang me as soon as he saw my comment on this page and it was me that didn't see the emails that he was awaiting for my reply. my apologise

homes by Joanne
joanne nash

Roger Simpson that run me through the software was very knowledgeable which made the whole experience very pleasant.

Brecongate Projects Ltd
Frankie Corrado

Unexpected free advice. Thanks Roger Simpson for help and quote - I will recommend to contempories.

Cheshire Lawn Therapy
Steve hatton

Unexpected free advice. Thanks Roger Simpson for help and quote - I will recommend to contempories.

Cheshire Lawn Therapy
Steve hatton

GDPR course was full when i enquired with Jess, however she said she would see if another course was to be held and the following day I received a call informing me that a space had been made available for the already existing course. Jess went above and beyond what i expected.

New Channels Technology Ltd
Daniel Oldfield

Very polite lady, to the point & courteous.

WRD Building Services Sheffield Ltd
Cheryl Denton

Very fast and efficient service thanks

Excell Mechanical Ltd

I phoned before 8.30am and the two people I spoke to ,one being clare pearson

Lord Contractors Ltd
mark lord

Prompt answering of phone call and renewal payment.

Paul Brown

Answered my question promptly, advised of another useful element to the online system & seminars available

Brebur Ltd
Sarah Harvey

Jess knows what the company needs are

Homecraft builders ltd
Bob loyd

Great Service, the RAMS I downloaded were very thorough and enabled us to carry on with the job

Singleton & Smart Ltd
Mark Cowell

always so helpful and polite, couldn't run my business successfully without EL Direct thank you.


i have used hs for 7years or so , always helpful and great value


It's nice to get a call from time to time to see how things are going, never a hard sell,always asking how things are going for me and updating me on services that might be useful and relevant to me, should I need them ...

R Jacob Decorators
Robert Jacob

Always a pleasure using you, don’t know how I survived before:)

Eccles glass co
David Stewart

Service is very good, when I need question answered they all ways put me right, and there web site is easy to use.

Bernard John Ikens

Very helpful. Personable and patient

Kerry johns ltd
Samantha Nash

Jess was cheerful and friendly and direct.

Snappy Landscapes
Sheryl Entwistle

Was very impressed with Lilie Evans when I called to renew. Wasn't left hanging for ages on the phone. Wasn't passed from person to person. Lilie dealt with the renewal quickly and efficiently. She was professional and dealt with the renewal promptly.


Good customer service and very helpful and informative

Initail Support Solutions
Adam Clayton-carr

Very polite and courteous without being pushy, a pleasure to talk to.

T Denman & Sons ltd

I found your staff helpful and curtious during our conversation ,they were very knowledgeable about my requirements

G T Electrical
George Towell

Franky is a real deal, she is a perfect combination of someone who has a great product knowledge and an excellent customer understanding skill. She is a keeper, she doesn't treat customers as just another number on the board, she invests time in understanding what you need and gives you the best option available. Thank you Franky.

Construction Support Line

Jessica is helpful and pleasant

Opus Pro Audio Ltd

lillie evans sorted my query out straight away.

tlm building solutions ltd
lian plunkett

I don't have Microsoft Office or Microsoft Word, what should I do?

If you don't have Microsoft Office, or Microsoft Word installed on your PC or Mac, don't worry - you can still use our products. You can get a free alternative from Open Office.

Open Office Org is open-source developed alternative to Microsoft Office, developed by a large software company called Oracle. Open Source means the company who build the software, allow 100% use of it, 100% free.

Since Open Office is specifically developed to be exactly the same as Microsoft Office, with all the same programs in the suite (Eg: Word, Excel, Access and Power Point) - it will freely open any Microsoft Office file-format. Meaning, just because a document was written in Microsoft Word, doesn't mean it can't be opened in another program. Open Office will do that, and vise versa.

To download and install Open Office;

  1. Go to www.openoffice.org.
  2. On the left hand side, click 'I want to download Open Office'. In the green box, click the main link which starts with 'Start downloading OpenOffice.org...'
    • Windows Only:When the program has downloaded, click Install and wait for the program to install.
    • MAC OSX Only:When the program has downloaded, a notification box will pop up with an arrow from the Open Office Icon to the Applications Folder in Finder, drag the icon to the Applications folder to install the program.
  3. You are now ready to use Open Office, and the documents you have purchased from us.