The Good Work Plan: are you ready?

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Current Average Rating: 4.8/5.0

Total number of Reviews: 4188

Link to see our top feedback

Showing 1 to 26 of 464 Testimonials

Megan has been helpful confidential and approachable

Black fog Hydrotherapy LTD
Jannette slade Andrews

friendly and efficient service. Clare was brilliant and patient with all my questions!

Target Housing
Linsay Hurst

Concise. Accurate information given with clarity and a smile.

Harvey Hardman Associates
Frederick Hardman

Very helpful and passed on some very useful information and advise.

Jonathan Souch

Always very professional and polite.

F Stillwell & Sons Ltd
Kevin Stillwell

I have dealt with Megan today but it goes to all of the staff at EL Direct that we have ever dealt with. They are always very professional, efficient and fill you with great confidence with every issue we seek advise on.

Rubber Safety & Hygiene Ltd
Emma Everitt

Super service and very helpful

Zoe Bell

I’ve been more than impressed, getting to speak to the right person Is such a bonus, it makes life so easy!

Best tool hire
carl watts

Amazingly quick response times. Paige was very helpful and advised where wording could be perfected to make our staff contracts to read professionally :) Many thanks!

Teesdale Ltd
Mike Pollitt

I'm totally surprised by the standard and level of support. Roger was amazing this morning with my RAMS and safety statement , HS Direct goes the whole hog and some Regards Robert

Robert mayle

All of my problems were solved With good advice and assistance.

MGSProperty Services
Mike Goule

Yours we're very hepful and spoke very plesant

Elizabeth Buchanan

Daniel was very helpful and informative He allayed my fears and gave me the advice I needed instillining in me confidence to move forward with my project

Annie Irvine

I have used you a few years ago for a former employee and didn't even consider contacting anyone else for my own business needs. I was not disappointed. Excellent customer service and well informed support given. Many thanks.

Helen's Cleaning Solutions
Helen Hogan

Clear speaking , quick response , understandable no Jarger.

Perfection Cleaning
Paula Cornish

We have received a very professional service from EL Direct.

Swanley Town Council
Toni Roast

Staff very helpful, informative and very forthcoming with the information that I required putting my mind at rest after a very stressful week communication with paper work that did not meet expectations of requester, now all is done and clients please, thank you all very much.

Mikey Locks Ltd
Marina Reardon

call was well handled by new starter and his team leader

Strip Curtains Direct Ltd
Andrew Alty

good rapport with Dan and I was looking for some training courses which you provide and its better to keep all employee stuff together on one portal


professional & efficient information quickly available

Axis Mobility Ltd.
Sylvie Tricker

Fantastic customer service. The consultants always go above and beyond advising not only you as there customer but also your clients to help you gain business

CSE Electrical
Lisa Webster

simple straightforward transaction, helpful advice

Tony Oakley General Builder
Tony Oakley

Very competitive pricing, really knowledgeable and helpful, very friendly and easy to talk to on the phone

Dynamic Interiors Southern Limited
Jack Lasnon

Always helpful and there when needed

Platinum Water Services

good conversation and no hard sell

gwo sevices
mick jowett

Documents easy to purchase and download. Sales guy extremely helpful (but not pushy).

Drurycourt Ltd
Yvonne Martin

I don't have Microsoft Office or Microsoft Word, what should I do?

If you don't have Microsoft Office, or Microsoft Word installed on your PC or Mac, don't worry - you can still use our products. You can get a free alternative from Open Office.

Open Office Org is open-source developed alternative to Microsoft Office, developed by a large software company called Oracle. Open Source means the company who build the software, allow 100% use of it, 100% free.

Since Open Office is specifically developed to be exactly the same as Microsoft Office, with all the same programs in the suite (Eg: Word, Excel, Access and Power Point) - it will freely open any Microsoft Office file-format. Meaning, just because a document was written in Microsoft Word, doesn't mean it can't be opened in another program. Open Office will do that, and vise versa.

To download and install Open Office;

  1. Go to
  2. On the left hand side, click 'I want to download Open Office'. In the green box, click the main link which starts with 'Start downloading'
    • Windows Only:When the program has downloaded, click Install and wait for the program to install.
    • MAC OSX Only:When the program has downloaded, a notification box will pop up with an arrow from the Open Office Icon to the Applications Folder in Finder, drag the icon to the Applications folder to install the program.
  3. You are now ready to use Open Office, and the documents you have purchased from us.