Grievance Procedure Documents

EL Direct's grievance procedures documents are designed to help you respond to any employee's grievance in an appropriate manner which should satisfy a genuinely aggrieved employee without undue disruption to day to day business. They are drafted by employment law professionals in accordance with the ACAS Code of Practice on Disciplinary and Grievance Procedures to ensure that you remain compliant with current regulations. Click on 'More Info' for further detail on each document.

Each document is:

All our documents are delivered instantly through email and on your screen after you have paid. They come in Microsoft Word format, but don't worry if you do not have Word, you can download a free alternative called Open Office by clicking here or by contacting us on 0114 241 7092. All prices quoted are exclusive of VAT.

I don't have Microsoft Office or Microsoft Word, what should I do?

If you don't have Microsoft Office, or Microsoft Word installed on your PC or Mac, don't worry - you can still use our products. You can get a free alternative from Open Office.

Open Office Org is open-source developed alternative to Microsoft Office, developed by a large software company called Oracle. Open Source means the company who build the software, allow 100% use of it, 100% free.

Since Open Office is specifically developed to be exactly the same as Microsoft Office, with all the same programs in the suite (Eg: Word, Excel, Access and Power Point) - it will freely open any Microsoft Office file-format. Meaning, just because a document was written in Microsoft Word, doesn't mean it can't be opened in another program. Open Office will do that, and vise versa.

To download and install Open Office;

  1. Go to
  2. On the left hand side, click 'I want to download Open Office'. In the green box, click the main link which starts with 'Start downloading'
    • Windows Only:When the program has downloaded, click Install and wait for the program to install.
    • MAC OSX Only:When the program has downloaded, a notification box will pop up with an arrow from the Open Office Icon to the Applications Folder in Finder, drag the icon to the Applications folder to install the program.
  3. You are now ready to use Open Office, and the documents you have purchased from us.