During this time please check out all of our available support resources here. 

Government packages & additional funding

In the budget and yesterday’s briefing, the Government announced a range of packages which can be summarised as follows with the likelihood of more measures to be announced over the next week including possible direct support for wage payments.

  • Coronavirus Business Interruption Loan Scheme, delivered by the British Business Bank for loans of up to 80% to cover any losses with no fees. The Government would cover the first 6 months’ interest payments
  • Refunding up to 14 days Statutory Sick Pay for Companies with less than 250 employees (it is anticipated this will come into force under the Coronavirus Bill)
  • Dedicated helpline for businesses and self-employed individuals with regarding tax liabilities: 0800 0159 559. Deferring payments, cancelling penalties and agreeing payment plans are all options which can be considered
  • £10,000 cash grant’s for smallest businesses and £25,000 grants for businesses in retail, hospitality and leisure with a rateable value of between £15,000 and £51,000
  • Business rates holiday in 2020/21 tax year for retail, hospitality and leisure businesses

More information for employees and employers can be found here.

We will continue to provide further information as the Government releases more details about these and other schemes.

We appreciate that this is an extremely difficult time for small businesses but it is our belief that each and every business can survive this crisis through careful planning, taking advantage of Government assistance and by working with employees, suppliers and clients to spread the burden. Our business is founded on providing advice and support to employers during difficult and stressful situations and we will continue to do so through this most difficult of times.

In the meantime you can access support resources here.

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I don't have Microsoft Office or Microsoft Word, what should I do?

If you don't have Microsoft Office, or Microsoft Word installed on your PC or Mac, don't worry - you can still use our products. You can get a free alternative from Open Office.

Open Office Org is open-source developed alternative to Microsoft Office, developed by a large software company called Oracle. Open Source means the company who build the software, allow 100% use of it, 100% free.

Since Open Office is specifically developed to be exactly the same as Microsoft Office, with all the same programs in the suite (Eg: Word, Excel, Access and Power Point) - it will freely open any Microsoft Office file-format. Meaning, just because a document was written in Microsoft Word, doesn't mean it can't be opened in another program. Open Office will do that, and vise versa.

To download and install Open Office;

  1. Go to
  2. On the left hand side, click 'I want to download Open Office'. In the green box, click the main link which starts with 'Start downloading'
    • Windows Only:When the program has downloaded, click Install and wait for the program to install.
    • MAC OSX Only:When the program has downloaded, a notification box will pop up with an arrow from the Open Office Icon to the Applications Folder in Finder, drag the icon to the Applications folder to install the program.
  3. You are now ready to use Open Office, and the documents you have purchased from us.